Return Policy

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with a copy of the original receipt.

All returns are to be shipped to: Rowdy Bunch 1746F S Victoria Ave, Suite 343, Ventura, CA 93003

Additional non-returnable items: 

Gift cards 
Sale items 
Gifted orders.

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at help@rowdybunch.com

Sale items (if applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 

If you need to exchange your order for the same item, send us an email at help@rowdybunch.com and send your item to Rowdy Bunch 1746F S Victoria Ave, Suite 343, Ventura, CA 93003

Gifts 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a store credit for the value of your return. Once the returned item is received, a credit will be issued to you redeemable by a promotional code assigned to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, unfortunately we will not be able to accept the return. 

Shipping 

To return your product, you should mail your product to: Rowdy Bunch 1746F S Victoria Ave, Suite 343, Ventura, CA 93003

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

Lost or Stolen Packages

Rowdy Bunch is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

Upon inquiry, Rowdy Bunch will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.